The Book

Book_Delivering_Happiness“…our belief is that our Brand, our Culture…are the only competitive advantages that we will have in the long run. Everything else can and will eventually be copied.”

“In an age of transparency, when Twitter can contribute to a company’s success or its downfall, is there anything more compelling than exposing your company’s DNA to the world?”

“The brand is just a lagging indicator of a company’s culture.”

In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life…DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

The Author


Author’s tweets @TonyHsieh

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